Last updated: 20 May 2026

Tech Baba (“we”, “us”, or “our”) operates techbaba.co.uk and provides IT, software, and digital services to businesses in the United Kingdom and internationally. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, request a quote, or use our services.

1. Who we are

Tech Baba is an IT and digital solutions provider. We deliver custom software, web and mobile development, API integration, IT infrastructure, business automation, website design, SEO, paid advertising, content marketing, and social media services.

For data protection enquiries, contact us at office@techbaba.co.uk or call 0333 5678 666.

2. Information we collect

We may collect the following types of personal data:

• Contact and enquiry data: name, email address, phone number, company name, project subject, and message content when you submit our contact form or email us.
• Business and project data: information you share about your requirements for software development, web or mobile apps, ERP solutions, automation, hosting, marketing campaigns, or related services.
• Technical and usage data: IP address, browser type, device information, pages visited, referral source, and similar analytics data collected through cookies and similar technologies.
• Communications: records of emails, calls, or messages relating to proposals, contracts, support, or account management.
• Payment and billing data: where applicable, billing contact details and transaction references (we do not store full payment card details on our website).

3. How we use your information

We use personal data to:

• Respond to enquiries and provide quotes for our services
• Deliver and manage IT, software, web, mobile, infrastructure, and digital marketing projects
• Provide customer support, maintenance, and account management
• Send service-related updates, invoices, and contractual communications
• Improve our website, services, and user experience
• Comply with legal, regulatory, and contractual obligations
• Protect our website and systems against fraud, abuse, and security threats

We process personal data on lawful bases under UK GDPR, including consent (where you opt in), performance of a contract, legitimate interests (such as responding to business enquiries and improving our services), and legal obligation.

4. Services-specific processing

Depending on the services you use, we may process additional data as follows:

• Software, web, and mobile development: access credentials, technical specifications, user accounts, and content you provide for build, testing, and deployment.
• API integration and automation: system credentials, API keys, and business data required to connect platforms (handled under strict confidentiality and access controls).
• IT infrastructure and hosting: server logs, configuration data, and operational metrics needed to maintain performance and security.
• SEO, paid ads, content, and social media: analytics, campaign performance data, audience insights, and assets you supply for marketing activities.

Where we act as a processor on your behalf (for example, handling your customers’ data in a project), we will process that data only according to your instructions and applicable data processing terms.

5. Cookies and similar technologies

Our website may use cookies and similar tools to enable core functionality, remember preferences, measure traffic, and support security features such as Cloudflare Turnstile on our contact form. You can control non-essential cookies through your browser settings. Disabling certain cookies may affect how parts of the site work.

6. Sharing your information

We do not sell your personal data. We may share information with:

• Trusted service providers (hosting, email, analytics, payment processors, security tools) who process data on our instructions
• Professional advisers where required (for example, legal or accounting)
• Authorities when required by law or to protect our rights and safety
• Subcontractors involved in delivering your project, under confidentiality obligations

If data is transferred outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent protections.

7. Data retention

We keep personal data only for as long as necessary for the purposes described in this policy, including to fulfil contracts, resolve disputes, and meet legal retention requirements. Enquiry data is typically retained for a limited period unless a business relationship continues. Project and contract records may be kept longer where required for accounting, tax, or legal purposes.

8. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure; we encourage you to use strong passwords and protect any credentials shared with us for project work.

9. Your rights

Under UK data protection law, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure in certain circumstances
• Restrict or object to processing in certain circumstances
• Request data portability where applicable
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk

To exercise your rights, email office@techbaba.co.uk. We may need to verify your identity before responding.

10. Third-party websites

Our website may contain links to external sites (for example, social media profiles). We are not responsible for the privacy practices of those sites and recommend reviewing their policies separately.

11. Children

Our services are aimed at businesses and professionals. We do not knowingly collect personal data from children under 16.

12. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy where permitted by law.

13. Contact us

If you have questions about this Privacy Policy or how we handle your data, please contact:
Tech Baba
Email: office@techbaba.co.uk
Phone: 0333 5678 666
Website: techbaba.co.uk